Frequently Asked Questions
Need help with something? Check out our most frequently asked questions.
General FAQs
1. What is My Cairo Trips?
My Cairo Trips is a local Egypt tour company offering private tours, day trips, airport transfers, multi-day Egypt itineraries, Nile cruises, and customized travel experiences throughout Egypt.
We help travelers explore Cairo, Giza, Luxor, Aswan, Alexandria, the Red Sea, and other destinations with professional guides and comfortable private transportation.
Do you offer private tours in Egypt?
Yes. We specialize in private Egypt tours designed around your travel dates, interests, group size, and preferred sightseeing pace.
Private tours can be arranged for individuals, couples, families, and groups.
Can I customize my Egypt tour?
Yes. Our itineraries can be customized according to your interests, available time, hotel location, preferred attractions, and budget.
You can add or remove attractions and choose between different transportation and accommodation options.
Do you offer Egypt tours from Cairo?
Yes. We offer a wide range of tours starting from Cairo and Giza, including:
- Giza Pyramids Tours
- Saqqara and Memphis Tours
- Alexandria Day Trips
- Ain Sokhna Tours
- Fayoum Tours
- Islamic Cairo Tours
- Coptic Cairo Tours
- Cairo City Tours
- Nile River Experiences
- Multi-day Egypt Tours
Do you provide airport transfers in Cairo?
Yes. Private airport transfers can be arranged from Cairo International Airport to hotels in Cairo or Giza and from hotels back to the airport.
You can request an airport transfer separately or include it as part of a complete Egypt itinerary.
Are professional tour guides included?
Yes. Tours can include a professional licensed Egyptologist guide who can explain the history, architecture, culture, and significance of the attractions you visit.
Guide languages can be arranged based on availability.
Booking & Cancellation FAQs
How do I modify my booking?
If you need to modify your booking, please contact My Cairo Trips as soon as possible with your booking details and the changes you would like to make.
Depending on availability, we may be able to modify your travel date, itinerary, pickup time, number of travelers, transportation, or other arrangements. Some changes may result in an additional cost, especially if they involve hotels, flights, Nile cruises, entrance tickets, or other services that have already been confirmed.
We recommend requesting any changes as early as possible so our team has enough time to check availability and make the necessary arrangements.
For assistance with your booking, please contact our travel team directly.
Can I cancel my trip after booking?
Yes, you can request to cancel your trip after booking. Please contact My Cairo Trips as soon as possible and provide your booking details.
Cancellation terms depend on the specific tour and the services already reserved, such as hotels, Nile cruises, transportation, entrance tickets, or other third-party services. Any applicable cancellation fees or refundable amounts will be explained according to the booking conditions.
If you need to cancel your trip, we recommend contacting us as early as possible to maximize the possibility of a refund and minimize any cancellation charges.
Can I transfer my booking to someone else?
Booking transfers to another traveler may be possible, depending on the type of tour and the services included in your reservation.
Please contact My Cairo Trips as soon as possible with your booking details and the new traveler’s information. We will check whether the transfer can be made with the hotels, transportation providers, Nile cruise, entrance tickets, and other services included in your booking.
Any additional costs or changes resulting from the transfer will be explained before the booking is updated.
What if the trip is canceled by My Cairo Trips ?
In the unlikely event that My Cairo Trips needs to cancel your trip, we will inform you as soon as possible and explain the available options.
Depending on the reason for cancellation and the services already arranged, we may offer an alternative date, a modified itinerary, or a refund in accordance with the applicable booking terms.
If the cancellation is caused by circumstances beyond our control, such as weather conditions, government restrictions, transportation disruptions, or other unforeseen events, the available options will depend on the specific circumstances and the policies of the service providers involved.
Our team will work with you to find the most suitable solution and minimize any disruption to your travel plans.
Are last-minute bookings allowed?
Yes, last-minute bookings may be possible, depending on availability.
We recommend contacting My Cairo Trips as soon as you know your travel plans so we can check the availability of guides, transportation, entrance tickets, hotels, Nile cruises, and other services required for your trip.
Some tours and services may require advance booking, particularly during peak travel periods. Last-minute bookings are therefore subject to availability and confirmation.
Please provide your preferred travel date, number of travelers, and the tour you would like to book, and our team will check the available options.
Can I add extras after booking?
Yes, you can request to add extra services or activities after your booking has been confirmed, subject to availability.
Depending on your itinerary, you may be able to add services such as additional sightseeing, entrance tickets, meals, airport transfers, private transportation, accommodation, Nile cruises, or special experiences.
Please contact My Cairo Trips with your booking details and the extras you would like to add. We will check availability and confirm any additional costs before making changes to your booking.
We recommend requesting extras as early as possible, especially for services that require advance reservations.